What we can offer 2018-09-07T14:26:40+00:00

We can provide an explanation and acknowledgement of what went wrong and make recommendations about how the matter should be put right including: giving you an apology; and, where appropriate, we can recommend that a refund of fees be made to you and/or a recommendation that a contribution is made towards any remedial treatment needed, up to the value of the cost to you of the original treatment.