It’s not always easy to understand how disputes can arise and harder still, sometimes, to imagine how they can be resolved. Here is a selection of case studies of disputes that we have mediated and resolved. It might help you understand how we reach fair outcomes.

Human error
Misunderstanding
Clearing things up
Working with each other
Failure to communicate
No work, no complaint

Fillings and further work
Unconfirmed cause
Root canal treatments
Administrative error
Failure to admit a mistake
Failure to communicate