What complaints we look at 2018-08-30T11:24:40+00:00

We can look into complaints about dental services provided by a dentist. If you have a complaint about the service or treatment you have received, but have been unable to resolve it with the dentist, we may be able to help.

  • Examples of the sorts of complaint we can look into include:
  • receiving the wrong treatment or poor treatment;
  • ¬†poor communication between you and the dentist;
  • the dentist not making clear how much you have to pay for treatment;
  • a delay that could have been avoided;
  • faulty procedures, or the dentist failing to follow correct procedures;
  • the dentist being unfair or biased;
  • being given misleading or inadequate advice;
  • the dentist being rude or not apologising for mistakes; and,
  • the dentist not putting things right when something has gone wrong.