It’s not always easy to understand how disputes can arise and harder still, sometimes, to imagine how they can be resolved. Here is a selection of case studies of disputes that we have mediated and resolved. It might help you understand how we reach fair outcomes.

Human error

Misunderstanding

Clearing things up

Working with each other

Failure to communicate

 

No work, no complaint

 

Fillings and further work

 

Unconfirmed cause

 

Root canal treatments

 

Administrative error

 

Failure to admit a mistake

 

Failure to communicate