It’s not always easy to understand how disputes can arise and harder still, sometimes, to imagine how they can be resolved. Here is a selection of case studies of disputes that we have mediated and resolved. It might help you understand how we reach fair outcomes.

Human error


Clearing things up

Working with each other

Failure to communicate


No work, no complaint


Fillings and further work


Unconfirmed cause


Root canal treatments


Administrative error


Failure to admit a mistake


Failure to communicate