Welcome 

– we’re here to help

The Dental Complaints Resolution Service assists dental patients and participating dentists to resolve complaints about dental services. We are an independent service provided by the Irish Dental Association.

To seek our help with a dental complaint, telephone 

094 902 5105 during office hours:

(Monday to Friday 9.00am – 5.00pm) or fill in the form on this website.

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For patients

Any patient wishing to make a complaint should, in the first instance, raise the issue with the nominated person in the dental practice.

If you are not satisfied with the response you receive, then contact the Dental Complaints Resolution Service.

To find out how to do this, click here

For dentists

If you have received a complaint about any aspect of your treatment or service, contact the Dental Complaints Resolution Service here.

Only patients of dentists that are members of the Irish Dental Association or of those dentists who have specifically signed up to participate in the Dental Complaints Resolution Service, may use this procedure.